ServiceNow Developer • Backend Engineer

Hi, I’m Lotfy Ayman Elnaggar

Experienced ServiceNow Developer with strong full-stack background. I build secure, scalable systems and streamline business workflows with reliable backend architecture.

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About

I specialize in ServiceNow application development and backend engineering using PHP/Laravel. I focus on performance, security, and clean architecture while collaborating effectively across product, design, and engineering teams.

ServiceNow
ITSM
JavaScript
PHP
Laravel
MySQL
REST APIs
Git

Experience

ServiceNow Developer — _VOIS

Feb 2024 – Present • Cairo

Developing and customizing ServiceNow apps for incident, problem, and change management. Improving workflow efficiency, stability, and performance across environments.

Backend Developer — Talent Area

Nov 2022 – Feb 2024 • Cairo

Built Laravel applications and implemented strong security controls against SQL injection, XSS, and CSRF with robust backend practices.

PHP Developer — Tools Root

Jun 2020 – Nov 2022 • Cairo

Developed PHP/CodeIgniter systems and added dynamic frontend interactions with JavaScript and AJAX.

Projects

Online Learning Platform

Laravel web app with authentication, subscriptions, and Stripe payment integration.

YDA Backend Platform

Modular Laravel backend with role management, profile flows, and API architecture.

Community Volunteering

Mentored students in PHP/Laravel and contributed web development support to non-profit initiatives.

Contact

Open to backend, ServiceNow, and full-stack opportunities.

Email: lotfyaymanelnaggar@gmail.com

Phone: +20 1500009790

Location: Cairo, Egypt